🔧 Setting Up Your Account

• Q: Do you have examples of written documentation we can use regarding our company’s testimonial policy?
• Q: I didn't receive my account invite—what should I do?
• Q: Is there a fee for adding additional users?
• Q: Can I add my third-party marketing agency or compliance consultant to my account?
• Q: How do I add or remove users for my firm?
• Q: What do the different roles mean for our account?
• Q: How do I claim or verify my Google Business Profile (GBP)?
• Q: Why do I not see analytics data for my Google Business Profile?
• Q: I have multiple GBPs associated with e-mail my account. How do I select which ones will be connected
• Q: How do I change my plan or cancel my subscription?

💬 Collecting Testimonials

• Q: Why can't I make edits to my campaign?
• Q: Not all the testimonials I have received have been shared to Google. Is there a way for me to push approved testimonials to my Google Business Profile?
• Q: How do I sign up for notification when I receive client feedback?

⚙️ Campaign Automation